Air Canada + Aeroplan
Air Canada + Aeroplan is a combined mobile app that allows users to manage their Air Canada flight bookings while also taking advantage of the Aeroplan loyalty program. Aeroplan is Air Canada's frequent flyer program, offering users the opportunity to earn points (called Aeroplan Miles) through flights, hotel bookings, car rentals, shopping, and other services. These points can then be redeemed for flight upgrades, hotel stays, car rentals, merchandise, and other rewards. The Air Canada + Aeroplan app provides a seamless and integrated experience for booking flights, managing bookings, earning and redeeming Aeroplan Miles, checking in, and accessing flight status updates, making it an essential tool for frequent travelers.
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Download and Install the App: Start by downloading the Air Canada + Aeroplan app from the Google Play Store (for Android) or Apple App Store (for iOS). Once installed, open the app to begin using its features. Create an Account or Log In: Upon opening the app, you’ll be prompted to create an account or log in to your Air Canada or Aeroplan account. Creating an account allows you to access personalized travel details, track your Aeroplan Miles, and manage bookings more easily. If you already have an Aeroplan or Air Canada account, log in using your credentials to sync your profile with the app. Search for Flights: Enter your departure city, destination, and travel dates into the search bar to search for available flights on Air Canada. You can also search for flights using Aeroplan Miles if you wish to redeem your points for a flight. The app will display available flights, including departure times, prices, and durations. Select Your Flight: After finding a flight that suits your schedule, tap on it to view more details. The app will provide information about available seating options (economy, business, first class), baggage policies, and any additional fees. You can also view the Aeroplan Miles required for an award flight or upgrade, allowing you to decide if using your miles is the best option. Enter Passenger Details: After selecting your flight, you’ll need to enter your passenger details, such as your name, passport or ID number (for international flights), and contact information. If you're booking using Aeroplan Miles, you’ll be asked to confirm the number of miles you want to redeem. Proceed to Payment: The app supports various payment methods, including credit/debit cards, Aeroplan Miles, and other available payment options. Choose your preferred payment method and proceed to finalize your booking. If using Aeroplan Miles to pay, the app will display the number of miles being redeemed, along with any cash payments required for taxes, fees, or other charges. Receive Your Booking Confirmation: Once your payment is processed, the app will send you a booking confirmation with your flight details, including flight number, departure time, seat assignment, and booking reference. You will also receive an email confirmation with the booking details, which you can keep for reference. Check-in for Your Flight: You can check in for your flight directly from the Air Canada + Aeroplan app, starting 24 hours before your scheduled departure. Enter your booking reference number or scan your passport to check in. After checking in, you will receive your boarding pass, which you can either store digitally in the app or print out for the airport. Track Your Flight Status: The app provides real-time updates on flight statuses, including any delays, cancellations, or gate changes. You can track your flight’s progress from departure to arrival and get notified of any changes to your flight. Manage Your Aeroplan Miles: Air Canada + Aeroplan makes it easy to track your Aeroplan Miles and see how close you are to earning rewards. You can view your balance, see recent transactions, and monitor any upcoming mileage expiration. The app also allows you to redeem your Aeroplan Miles for rewards such as flight upgrades, hotel stays, car rentals, or even merchandise available through the Aeroplan rewards catalog. Explore Aeroplan Redemption Options: If you’re looking to use your Aeroplan Miles, you can explore a variety of redemption options, such as flights, upgrades, or other rewards. The app shows you the available reward options and helps you plan your travel or purchases accordingly. You can also use your miles to book travel for others, including family members and friends, by transferring miles or booking flights on their behalf. Customer Support: Air Canada + Aeroplan offers customer support through the app for any issues related to your flight booking, Aeroplan account, or rewards program. You can contact support via chat, email, or phone for assistance with booking modifications, mileage redemption, or general inquiries. Set Up Notifications and Alerts: Enable push notifications to receive real-time updates about your flight, including gate changes, flight delays, or check-in reminders. You can also receive alerts for new Aeroplan promotions, special offers, or changes to your booking. Access Lounge Access: For eligible Aeroplan members, the app provides information about lounge access at select airports. You can check if you have access to Air Canada's Maple Leaf Lounges or other partner lounges and get information on how to use your lounge benefits. Explore Special Offers and Promotions: Air Canada + Aeroplan regularly offers special promotions for both flights and rewards. You can browse limited-time offers, earn bonus Aeroplan Miles, or book discounted flights directly through the app.
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