WeCom
WeCom is a business communication and office collaboration tool developed by Tencent's WeChat team. It provides an enhanced, WeChat-like communication experience, along with powerful business management features. The platform connects seamlessly with WeChat and offers various productivity tools, such as Event, Meeting, WeDoc, and WeDrive, designed to streamline business communication and operations. Widely adopted by major organizations like P&G, Cartier, Walmart, and L'Oréal, WeCom helps businesses improve collaboration and customer interaction.
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Download and Set Up: Install the WeCom app on your device and create a company profile. Messaging: Use the familiar WeChat-like IM (Instant Messaging) system to chat with employees and customers via private or group chats. Customer Management: View and manage customer details, including contacts added by employees. Assign customers from former members as needed. Corporate Directory: Administrators can batch import and manage the company directory to easily find coworkers. Communication Efficiency: Check message read statuses to ensure your communications are being received and understood. Customer Engagement: Share posts, product updates, or activity information to customer Moments and interact with them directly. Group Chats: Create customer group chats with up to 500 members, using WeCom’s group tools for efficient interaction. Payments: Use WeChat Pay for transactions, receive payments from members, or send red packets as incentives. Event Management: Schedule events by checking the availability of team members. Send invitations through the Event app. Online Meetings: Host or join online meetings anytime, anywhere, with the ability to share documents and screens for smooth collaboration.
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